Frequently Asked Questions

Find answers to common questions about our headwear and services.

How do I determine my hat size?

Measure the circumference of your head approximately one centimeter above your ears using a soft measuring tape. Refer to our size guide on each product page for specific brand conversions.

Can I reshape my hat if it arrives crushed?

Most of our felt and straw hats can be reshaped using light steam. However, we recommend consulting our 'Hat Care' guide or contacting a professional hatter for premium pieces.

Do you offer custom hat designs?

Currently, we offer limited customization on specific collections. Please contact our design team for inquiries regarding bespoke trimmings or ribbon changes.

Are your hats adjustable?

Many of our fedoras and panamas feature an internal drawstring or velcro tab under the sweatband for a fine-tuned fit.

How should I store my hat?

We recommend storing your hat upside down on its crown or in a dedicated hat box to prevent the brim from losing its shape over time.

Do you ship internationally?

Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.